Frequently Asked Questions
Everything you need to know about shopping with ALIGLOSSY.
What shipping options do you offer?
We provide standard and expedited shipping worldwide. Delivery times typically range from 5-10 business days depending on your location and the selected method at checkout.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
ALIGLOSSY accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on ALIGLOSSY authentic?
Yes, we pride ourselves on quality and authenticity. We work directly with verified manufacturers and distributors to ensure every item meets our high standards of excellence.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer support team.