Returns & Exchanges
At ALIGLOSSY, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Log into your ALIGLOSSY account, navigate to your order history, and select the items you wish to return or exchange to receive a return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing